Refunds - Returns Policy

We hope that you will be happy with your new purchase. However, in the unlikely event that the product is faulty:

(a) You can return faulty goods you have ordered from us within 7 days of receipt for a full refund or exchange, minus shipping. The costs of returning goods to us shall be borne by you.

(b) Upon receipt of the goods we will give you a full refund of the amount paid or an exchange credit as required.

(c) The right to return the goods to us will not apply where the product can not be resold. The provisions of this clause do not affect your statutory rights.

To return an item please call us on 01993 820001 or email at info@freshcardsgifts.co.uk

Please return your purchase to Fresh, Marriott's Walk, Witney, United Kingdom, OX28 6GW.